Site Ops Manager

ABOUT USRS Integrated Supply is a rapidly growing leader and global provider of comprehensive supply chain services that drive increased productivity and profitability for our clients, including:
Supply Chain Services, Asset Services, Master Data Leadership SM and Technology. We currently deliver our highly focused expertise through integration at more than 220 customer sites across the North America, Europe, and Singapore.

ABOUT USRS Integrated Supply is a rapidly growing leader and global provider of comprehensive supply chain services that drive increased productivity and profitability for our clients, including:
Supply Chain Services, Asset Services, Master Data Leadership SM and Technology. We currently deliver our highly focused expertise through integration at more than 220 customer sites across the North America, Europe, and Singapore.
Shift
:
Monday - Friday, 6:30am-3:30pm
ABOUT

THE ROLE The Site Operations Manager oversees and reports on the daily operations of the MRO storeroom, determines proper inventory levels and methods and analyzes spending to provide cost savings and storeroom improvements. is responsible for MRO procurement transactions within the RS Integrated Supply operating system, and/or the client’s CMMS system. Strategic sourcing of all parts requisitioned by the client. The Site Operations Manager ensures materials are accurately ordered, received within the site’s procurement system, and processed and expedited in a timely and efficient manner.

Employs problem solving methods to resolve issues with delivery, price or any other order issues. This position oversees all recruiting, training, and developing for storeroom staff as well as providing regular feedback, performance evaluations and corrective action as required. The Site Operations Manager collaborates with various corporate departments on procurement, systems integration, customer invoicing, vendor payments and staff management to ensure effective site management.

The Site Operations Manager drives customer satisfaction through building strong customer relationships and ensuring excellent customer service from the staff. The goal of this role is to achieve metrics per the customer contract and SOA strategic imperatives as they relate to Cost Savings, Stock Outs, On Time in Full Delivery, Compliance, Safety & Environmental, Material Savings, Process Improvements, and Customer and Staff Retention.

This includes negotiating, developing, and managing multi- disciplined projects, as well as tracking and managing business results and routinely sharing and presenting those results on a regular basis to the client. The Site Manager demonstrates value to the customer by achieving business goals and objectives and providing measurable cost savings and identifying storeroom quality improvements. Key to success is conveying a vision for best-in-class storeroom management, within the contractual terms.

KEY RESPONSIBILITIES

• Provide leadership to ensure all Company safety rules and regulations are observed and followed by employees. This includes documenting and reporting as required, ensuring all staff receive initial and ongoing required safety training and filing safety incidents according to safety SOPs.
• Responsible for the on-site supervision of all aspects of MRO and storeroom management operations encompassing customer service, supply chain management, purchasing, receiving and inventory control while following and enforcing all site SOP guidelines.
• Supervise the daily activities of direct reports, providing feedback, performance management, conflict resolution and support. Responsible to ensuring all staff receive all required training per prescribed due dates. Schedule and monitor employee time off.
• Managing the team to meet or exceed the contractual obligations. Work through the applicable Category Managers to negotiate guarantees of stock and non-stock items
• Learn the essential aspects of the client’s contract and ensure understanding and compliance for all associates.
• Effectively manage client relationships, advise, and consult on business processes and exceed internal/external customer expectations. Attend meetings…