Senior Manager, Physician Revenue Cycle

LOCATION

John H. Stroger, Jr. Hospital - Chicago, IL

Revenue Cycle

8:00 AM - 4:00 PM

$129,923-$162,348 YEARLY

Salary is commensurate with years of experience indicated at time of application submittal. Experience not disclosed or documented at the time of application will not be considered for initial step placement.

The Senior Manager of Physician Revenue Cycle is responsible for ensuring the day-to-day assessment, which contributes to the accurate and efficient charge capture management and ensures of proper physician documentation of professional patient service revenue for Cook County Health (CCH). Works closely and collaboratively with the Revenue Cycle leadership to maintain effective and efficient workflows, while ensuring best practices in the improvement of the patient experience.

• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals.
• Participate in collective bargaining negotiations, caucus discussions and working meetings.

• Document, recommend and effectuate discipline at all levels.
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements.
• Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements.

• Direct and effectuate CCH management policies and practices.
• Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements.

• Contribute to the management of CCH staff and CCH’s systemic development and success.
• Discuss and develop CCH system policy and procedures.
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements.
• Work with Labor Relations to discern past practice when necessary.

• Manages the day-to-day activities of the revenue cycle staff across the Ambulatory & Community Health Network (ACHN).
• Provides periodic reports to senior leadership on selected aspects of the revenue cycle, to drive process changes and opportunities to reduce cost or denial to increase revenue.
• Monitors and oversees front-end improvements across ACHN clinics to achieve performance goals.
• Partners with CCH operations management teams to conduct detailed reviews of facility-wide financial and operational metric performance.
• Collaborates and communicates with other CCH departments on related projects and inter-departmental operations.
• Leverages CCH technology to best serve ACHN clinics, i.e., data hub platform, EHR reporting, etc.
• Mitigates end-to-end revenue leakage through change management, lean process improvement, making recommendations for innovative software development, and advanced qualitative analysis of core financial metrics.
• Gain buy-in from diverse groups of stakeholders through techniques of influencing both with and without authority.
• Performs other duties as assigned.

• Bachelor’s degree or higher in business administration, health administration, or finance from an accredited college or university with Five (5) years of Revenue Cycle experience in financial management for an integrated health system. is required. (Copy of diploma or transcript is due at the time of interview)
• Two (2) years of work experience in analyzing revenue cycle data, is required.
• Two (2) years of a…