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Director of Field Service & Customer Success

Job in Peoria, Peoria County, Illinois, 61639, USA
Listing for: RedBalloon
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 150000 - 180000 USD Yearly USD 150000.00 180000.00 YEAR
Job Description & How to Apply Below

Rheo Engineering, an innovator in powder handling equipment for the pharmaceutical industry, seeks a Director of Customer Service to grow the existing Care function into a full service business unit. You will oversee field service, spare parts, service agreements, and training while aligning with Engineering, Quality, and Product Management.

You will build a GMP-fluent field service team, scale service offerings, and drive a customer-centric culture.

This posting is for the Director of Field Service & Customer Success role at Red Balloon, based in Peoria, IL, United States.

We are seeking a motivated Director of Field Service & Customer Success to join Red Balloon in Peoria, IL, United States.

Consider building your career as a Director of Field Service & Customer Success at Red Balloon.

The Director of Field Service & Customer Success position in the Management & Operations field is open for applications.

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