Vice President, Consumer

• Manage teams and budgets on sizable accounts
• Ensure excellent quality work, seamless client service, incremental growth, and employee development
• Act as primary client contact and foster client-agency relationships
• Provide strategic guidance on program strategy and executive visibility
• Lead account teams in the best interest of clients
• Troubleshoot client problems and seek senior management input when appropriate
• Motivate team members, review work, provide feedback, and encourage training and development
• Represent the agency in client-integrated agency meetings
• Write and edit programs, proposals, press materials, byline articles, speeches, correspondence, and reports
• Develop communication and presentation materials for clients and colleagues
• Manage account financials, including budget allocation, client billing, supplier invoicing, and purchase orders
• Ensure team billability and account profitability
• Build incremental business with account teams
• Communicate account status to agency management
• Participate in new business programming and presentations

• Any combination of education and experience providing the required skills and knowledge would qualify
• Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field preferred
• Minimum of 8 years of large agency and/or public relations experience, ideally within the Retail space
• Demonstrated record in building strong client relationships and delivering programs that exceeded anticipated results
• Proven track record in growing business
• Demonstrated experience as a team leader
• Direct experience in building and managing teams and interfacing with integrated agency teams
• Excellent communication, writing, editing, and social/media relations skills
• Ability to spot trends and apply measurement tools
• Experience managing account budgets and financials

Demonstrates expertise in managing client relationships, leading teams, and driving account profitability while ensuring high-quality deliverables. Proficient in strategic communication, budget management, and fostering collaborative environments to achieve business growth.

• Client Relationship Management
• Team Leadership
• Budget Management
• Strategic Communication
• Public Relations Experience

• Account Financial Management
• Program Strategy Development
• Writing and Editing
• Presentation Development
• Measurement Tools Application

• Excellent Communication Skills
• Motivational Leadership
• Problem-Solving
• Client Service Orientation

• Public Relations
• Retail Experience
• Agency Management
• Client-Integrated Meetings
• Incremental Business Growth