Director, Customer Success Content & AI Narratives
Listed on 2026-09-16
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Marketing / Advertising / PR
Marketing Communications -
Customer Service/HelpDesk
Genesys seeks a Director of Customer Success Content to lead the content and marketing engine for Customer Success, Professional Services and Orchestrators. This senior IC will craft blogs, web copy, executive/analyst materials and branded slides, turning SME input into accurate, on-brand content rapidly.
The role blends content creation with strategic guidance, developing proof-points, testimonials and assets to enable CS and PS initiatives, campaigns and Gartner submissions.
Our organisation is growing, and we are hiring a Director, Customer Success Content & AI Narratives in IL, United States.
This posting is for the Director, Customer Success Content & AI Narratives role at Genesys, based in IL, United States.
We are looking to fill the Director, Customer Success Content & AI Narratives position at Genesys in IL, United States.
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