Youth Program Mentor Coordinator

REPORTS TO: Youth Director

PEOPLE MANAGER
:
No

FLSA CATEGORY: Non-Exempt, Hourly, Full time

PAY GRADE: 204

PAY RATE: $18.79-$22.54

WHO WE ARE

At The Salvation Army, we are dedicated to “Doing the Most Good”. We are made up of thousands of officers, soldiers, staff, volunteers, donors, and partners working together to holistically meet the physical, emotional, and spiritual needs of our most vulnerable neighbors. We do this through programs designed to combat homelessness and hunger, provide safe spaces for youth after school and on the weekends, achieve and maintain sobriety, and give hope to the hopeless.

The Salvation Army North and Central Illinois Division provides these services to people in need.

JOB SUMMARY

Oversee the development and implementation of the youth mentoring program, which matches adult volunteer mentors with youth in a one-to-one relationship. Ensures program quality and performance related to recruiting, screening, matching, monitoring, and closing the relationship with the mentor and mentee, and the mentor program coordinator communicates with the mentor, parent/guardian and mentee throughout the relationship.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Mentor & Mentee Recruitment & Onboarding (Approximately 40% Time)

The Mentoring Program Coordinator will advance the systems and manage the implementation of the mentoring program’s mentor and mentee recruitment and onboarding processes with an emphasis on:

• Enhancing and overseeing the implementation of an ongoing mentor recruitment plan including the development of annual recruitment and quarterly activity plans, development and distribution of program marketing materials, presentations to targeted organizations and ensuring a presence at key community events
• Ensuring timely response and support to mentor, mentee and parent/guardian inquiries and concerns throughout the recruitment and onboarding process
• Implementing program policies and procedures for the mentor and mentee screening ensuring the safety and confidentiality of program participants
• Administering mentor, mentee and parent/guardian orientation, trainings and matching activities that align with the mentoring program manual and help to advance the program outcomes for mentees

Mentor & Mentee Monitoring and Support (Approximately 40% Time)

To ensure the success of the relationship, achievement of program outcomes and retention of mentors and mentees the mentoring program coordinator will:

• Supervise the participation of mentors and mentees in the mentoring program
• Manage the planning and implementation of mentor and mentee group events and activities that include capacity building opportunities for mentors
• Plan and implement retention strategies and recognition activities for program participants
• Implements a regular check-in schedule with mentors, mentees and parents/guardians.
• Coordinates the administration of program evaluation activities for the mentoring program and guides relationship closure

Program and Organizational Development (Approximately 20% Time)

To advance the development, implementation, and integration of the mentoring program within the community, the mentoring program coordinator will:

• Develop and manage relationships with schools, corporations, and community-based organizations to support mentor and mentee recruitment and program implementation
• Build a strong working relationship with staff, volunteers, and committee members
• Maintain and update the program’s policy, procedure and program manual as needed
• Attend conferences and trainings to increase knowledge of research and evidence-based practices in mentoring, youth development and volunteer management
• Complete other duties and support other departments and initiatives as needed
• When needed, support the Youth…