Field Education Specialist, Ultrasound

Overview

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles:
Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

The role of the Field Education Specialist, Ultrasound is to enhance the customer education experience by providing a high level of customer service and educational opportunities including post-sale onsite installation and education through applications training and veterinary scanning techniques; attend industry wet labs, trade shows and complete product demonstrations in collaboration with the Sales Team; serve as a lab instructor at Sound’s Academy of Veterinary Imaging to supplement and enhance the didactic portion of introductory education courses through hands-on training.

This team of ultrasound educators provide an essential and comprehensive ultrasound education to Veterinarians, Veterinary Technicians and Sonographers who in turn implement learned techniques within their own practices.

• Schedule ultrasound applications training process with customer
• Design onsite apps training specific to customer needs
• Deliver comprehensive applications training for entry level Ultrasound products offered by Sound
• Drive communication with Account Manager and DR Field Applications Specialist pre and post training
• Connect ultrasound equipment to customers PACS, HIS and Telemedicine services
• Customize entry level Ultrasound products to suit customer needs (presets, annotations, measurements)
• Instruct on basic ultrasound physics and scanning techniques (probe handling, scanning planes, image orientation)
• Instruct on veterinary imaging techniques for completing an abdominal ultrasound exam
• Discuss uses for ultrasound in patient evaluation and treatment plan
• Instruct on basic measurements necessary for obtaining diagnostic information
• Provide applications (knobology) training for entry level Ultrasound products offered by Sound
• Optimize entry level Ultrasound products to suit student needs in lab environment
• Set up for and clean up following labs
• Handle laboratory animals (walking, feeding, transporting)
• Ongoing educational feedback, as need on advanced system uses
• Manage required reports, expenses, travel arrangements, and clerical reporting of tasks
• Perform other duties as assigned

• RDMS/RVT/RCMS, LVT, licensure strongly encouraged
• BS/BA degree in related field or equivalent experience
• Abdominal and Cardiac veterinary sonographer
• Comprehensive knowledge of entry level Sound Imaging Ultrasound systems
• Ability to provide clear instructions in an educational format; written and didactic.
• Must possess good interpersonal skills with a customer service-oriented attitude
• Intermediate computer skills required, including but not limited to:
• Knowledge of basic computer networks and components required
• Knowledge of all Microsoft office applications required
• Knowledge of Medical image/video formats and storage methods
• Knowledge of video conferencing applications

• Must have strong planning & organizational skills with good attention to detail
• Ability to handle many tasks at once including heavy phone and email volume
• Knowledge of veterinary anatomy and ultrasound uses in patient treatment and evaluation
• Knowledge of ultrasound physics and ability to explain
• Ability to follow through and resolve issues
• Ability to work independently with minimal supervision
• Previous veterinary medicine background preferred
• Prior customer service, ultrasound applications, teaching/education experiences a plus

Will there be notable travel in this position? Yes. Percent of time: 90%

The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The…