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Quality Control / Manager Quality Technician/ Inspector

CSAT & Quality Insights Analyst

Job in Peoria, Peoria County, Illinois, 61639, USA
Listing for: Caterpillar Paving Products
Full Time position
Listed on 2026-03-06
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control / Manager, Quality Technician/ Inspector
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global manufacturing firm located in Peoria, Illinois is seeking a Quality Assurance Specialist to enhance customer support quality processes. The role involves developing quality metrics, analyzing trends, and providing strategic guidance across various contact centers. Ideal candidates will possess strong communication and problem-solving skills, and will have prior experience in contact centers. The position requires a four-year degree and proficiency in tools like Salesforce and Microsoft Office.
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