Golf Bay Attendant

Server Job Description

Golf VX is a leader in Golf Technology and we are looking for talent at our flagship location who want a chance to grow with our company. Servers are responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and liquor knowledge, the ability to multitask and a high energy level are necessary for success in this position.

• Provide efficient, friendly guest service to a 4-6 bay section including but not limited to following all steps of service and cleaning the area to ensure a positive guest experience.
• Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with property policies and procedures.
• Available to work a variety of hours, day and night shifts, including weekends and holidays.
• Safely and effectively transport food or beverages to a bay of up to 6 people in a single trip.
• Safely and effectively use and operate all necessary tools and equipment including knives and golf simulators.
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction.
• Ability to multitask calmly and effectively in a busy, stressful environment.
• Work in a confined, crowded space of variable noise and temperature levels.
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds.
• Ability to stand and walk for an entire shift and move safely through all areas of the property, which may include stairs, uneven or slick surfaces.

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs.
• Greet guests with a warm, sincere smile.
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy.
• Understand and respond knowledgeably to questions about the facility and menu.
• Use sales techniques to present and encourage current promotions to guests.
• Follow all steps of service.
• Understand and follow the food allergy procedure and special orders/restrictions.
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Gift Card and Credit Card terminals.
• Comply with all safety and sanitation guidelines and procedures.
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook.
• Get along well with others and be a team player.
• Other duties will be assigned as needed.

Compensation:

$20/$30+hour:
This role is paid the tipped minimum wage, plus tips. The advertised pay is based on schedule availability & flexibility, and is not guaranteed.