LensCrafters - Licensed Assistant Manager

Lens Crafters - Licensed Assistant Manager

Brand:
Lens Crafters |

Location:

Peoria, IL, 61614 | Store #: 000045 | Position:
Full-Time

General Function:
The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager, behaving as a business owner within the marketplace and Lens Crafters organization. Represents Lens Crafters as the premier destination for all vision needs within the community and delivers key performance metrics.

• Delivers quality & improvement to meet or exceed all key performance indicators (KPIs):
  Comp Sales, % Sales to Plan;
  Conversion & Customer Count, Comp Growth;
  Increased Traffic;
  Store Operating Profitability;
  Continuity of Care, Exam Growth & Retention Goals;
  Net Promoter Score;
  Current year objectives.
• Demonstrates understanding of retail business and the capability to transfer knowledge to superior sales & business results. Learns & understands the competition & market trends.
• Supports the store manager in diagnosing the business & leverages the synergies of Retail, Lab & Doctor to drive positive results.
• Supports store business plans to maximize sales & profit, leverages strengths & addresses opportunities for recovery.
• Partners with store manager to lead a team through strong knowledge & skills. Provides training & guidance to team members. Delivers clear & constructive feedback in a timely manner.
• Informs store manager of any situation that may require any development or disciplinary action of others. Supports recruiting, helps select high caliber team & creates talent pipeline. Follows guidelines to optimally staff store.
• Shows great pride in the store appearance & executes visual directives. Strives to maintain positive working relationship with doctors. Adheres to & ensures compliance of team to Company policies & procedures. Meets or exceed all goals. Anticipates problems before they occur; explores underlying reasons and root cause; strives for long-term solutions to problems.
• Performs & understands administrative duties. Maintains a safe working environment for all. Works a flexible schedule, including nights & weekends.
• Under current & valid state Opticianry license perform the following:
  Provides expertise & product knowledge on lens choices based on the patient's vision needs & doctor prescription. Adjusts &/or repairs eyewear. Presents and dispenses eyewear & creates a lasting impression. Performs accurate digital measurements.

• High School graduate or equivalent
• Current & valid state Opticianry license
• 1+ year(s) management/supervisory experience with direct reports
• Knowledge of retail operations, processes & policies
• Strong basic math skills
• Familiarity with cash register, computers & calculators
• Must have a strong command of the English language for all written correspondence & oral communication
• Demonstrated high-level of selling skills
• Proven ability to problem solve

• College degree or equivalent
• Previous experience in leadership position within retail & customer service industry
• Knowledge of basic optics
• Knowledge of current store merchandise
• State licensure (if applicable) &/or ABO Certification in non-licensed states
• Brand Final Inspector Certification
• Brand Quality, Fitting & Adjusting Program

22.41 - 34.95 (Per hour). Payroll and benefits provided based on geography, experience, qualifications, skills, and local minimum wage requirements. Competitive bonus and/or commission plan may be offered. Benefits may include health care, retirement savings, paid time off/vacation and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.