Enterprise Account Director - Talent Solutions

Enterprise Account Director – Linked In

Responsible for driving sales of Talent & Learning solutions to enterprise customers, acting as trusted adviser and internal advocate to maximize customer value and growth.

• Research customers’ business and prepare thoughtful questions and insights in advance of customer meetings.
• Ask layered, open‑ended questions to understand and clarify customers’ objectives and challenges beyond surface‑level detail.
• Build relationships with multiple stakeholders across the customer’s organization.
• Shift communication style and content to fit the needs of different stakeholders.
• Lead with solutions, not products, when making recommendations aligned to customers’ objectives.
• Sell with integrity.
• Drive customer decision making by achieving shared vision and proactively considering the value propositions that tie all stakeholders together.
• Think commercially and apply business acumen when crafting and negotiating commercial agreements.
• Use data and insights to support investment recommendations or overcome customer objections.
• Proactively mitigate churn risk by adopting a smart, customer‑centric approach.
• Engage customers throughout to confirm and clarify value and adapt strategy when needed to optimize ROI.
• Drive customer growth by proactively identifying opportunities to deliver greater value.
• Apply business acumen in account planning by considering economic, industry, and company factors with a customer‑centric lens.
• Map all key stakeholders in an account to assess the strength of the account relationship and create outreach strategy.
• Agree to joint accountability with colleagues and cross‑functional teams for optimal customer success.
• Practice humility and ask for help from colleagues when faced with a challenge or unknown.
• Be disciplined in territory and account planning, forecasting, and quota attainment.
• Follow best practices when using CRM and other sales tools in order to manage the sales and buyer cycles.

• 6+ years of applicable sales experience.

• Experience with HR software.
• BA/BS degree or equivalent in a related field.
• Experience with SaaS opportunities and Dynamics/D365 platform.
• Experience selling IT solutions.
• Knowledge of software contract terms and conditions with the ability to create fair transactions.
• Strong negotiation and accurate forecasting skills.
• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results.
• Demonstrated ability to find and manage high‑level business in an evangelistic sales environment.
• Ability to gather and use data to inform decision making and persuade others.
• Ability to assess business opportunities and read prospective buyers.
  
  Ability to orchestrate the closure of business with an accurate understanding of prospect needs.
• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors.

• Sales prospecting.
• Business case preparation.
• Multithreading.
• Influence at all levels.
• Active listening.

Pay range: $157,000 to $240,000 OTE (on‑target earnings). Actual compensation packages depend on skill set, experience, certifications, and work location.

Total compensation may also include annual performance bonus, stock, benefits and/or other incentive plans. For more information, visit

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