Field Installer Job Peoria area,Illinois USA,Trades / Skilled Labor

Overview

Position Summary
The role of the Field Installer is to travel to domestic and international locations to assist Welarco Fabrications, Inc. and Philippi-Hagenbuch, Inc. ("PHIL") in completing product installations, warranties, and scanning. This role will also assist in installations at the Welarco Fabrications, Inc. ("Welarco") facility in Peoria, IL. Field Installers may serve an additional role (e.g., Welder) to Welarco when field work is unavailable.

Job Description

Position Title
Field Installer

Department
Production

Company
Welarco Fabrications, Inc.

Supervisor
Production Manager

Position Location
Field/Welarco

FLSA Status
Non-exempt

Prepared By
HR Manager

Revision Date
November 3, 2025

Position Summary

Position Summary
The role of the Field Installer is to travel to domestic and international locations to assist Welarco Fabrications, Inc. and Philippi-Hagenbuch, Inc. ("PHIL") in completing product installations, warranties, and scanning. This role will also assist in installations at the Welarco Fabrications, Inc. ("Welarco") facility location in Peoria, IL. Field Installers will serve an additional role (e.g., Welder) to Welarco when field work is unavailable.

Management

Duties

Management Duties
The Field Installer is responsible for independently managing varied tasks and projects. This position is authorized to take any reasonable action necessary to carry out the responsibilities assigned to this role, so long as such action does not deviate from the established Company policy and is consistent with sound business judgment and ethical practices. While working in the field, if a major issue or concern comes up, the Field Installer is expected to stop work, send pictures of the issue to management and call to work out a solution.

Duties

And Responsibilities

Travels to customer locations for a variety of purposes including: to install purchased equipment or parts, address warranties, scan existing trucks for OEM information

Works with the Engineering Department, Sales Department, and additional management to determine trip objectives

Completes and submits daily log of time, challenges, accomplishments, etc.

Communicates all challenges back to the office in a timely fashion

Accurately clocks to jobs for job costing data in the Finance Department to assist the price quoting process

Maintains all equipment and tools

Welds from all positions, e.g. flat, vertical, overhead

Visually inspects work, grind and rework as needed and requested to meet Company quality standards

Makes any necessary modifications to design

Alerts Production Manager of any discrepancies on Engineering prints initially

Assists in documenting any adjustments to Engineering prints

Reports any inventory shortfalls to Production Manager

Completes daily pickup of area and remains responsible for cleanliness of work area

Completes material handling functions as needed, e.g. bringing materials into the building, operating a fork truck

Always adheres to all safety protocols including wearing proper Personal Protective Equipment (PPE)

Assists the Finance Department with allocating timekeeping to job codes, operations, work centers, etc.

Requests and attends meetings with PHIL and Welarco associates as necessary to review issues that arise in the field, e.g. design changes

Assists in training and developing additional associates to complete field work

Works to best of ability to provide the customer with an above-satisfactory and professional interaction

Actively listens to all customer concerns and works to resolve them

Maintains a working electrical and hydraulic knowledge

Seeks additional help from the Production Manager as necessary

During Product Installations

Assists the provided crew in answering questions and providing installation instruction

Remains actively involved and hands-on in the installation

Assists the crew in laying out the purchased equipment or parts, assembling, and welding

Unless discussed with management, stays for the completion of the installation project

Ensures all questions and concerns are resolved

Provides the customer with a form to submit installation feedback

If a fabricator is involved, ensures that the fabricator completes daily time…


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