Fire Detection Service Technician

Fire Detection Service Technician Skip to main content

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If you do not agree to the storing of any cookies that are not strictly necessary for the functioning of the site on your device, click on “Decline.”#Fire Detection Service Technician page is loaded## Fire Detection Service Technician Apply locations:
East Peoria-Illinois-United States of America time type:
Full time posted on:
Posted Todayjob requisition :
WDJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit  for more information and follow @Johnson controls on social platforms.
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* What we offer:

*** Competitive Starting Pay
* Paid Training
* Global Advancement Opportunities
* Company Vehicle (as applicable)
* Referral Bonuses
* Comprehensive Benefits  + Medical/Dental/Vision insurance  + Health Savings Account (HSA)  + Life Insurance  + 401(k) savings plan with company match  + Short-Term and Long-Term Disability  + Employee Assistance Program  + Wellness Program  + And More!
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* What you will do:

*** Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions
* Contact customer representative and ascertain equipment/systems problems
* Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites
* Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment
* Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including Simplex Grinnell
* Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals
* Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
* Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
* Obtain customer signature upon completed service call assignment
* Participate in a scheduled On-call rotation
* Help to train or mentor others on the service team
* Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service
* Perform other duties as assigned
** How you will do it
*** This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing.
* Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
* Candidate must possess excellent written/verbal communication and outstanding customer service skills.
* Position involves the programming of fire alarm, security, and access control system panels.
* Experience CCTV and IT and IP networks a plus.
* Complete and submit all required task-related, activity, productivity, and other documentation in a timely…