Fire Alarm Service Technician

Location:

IL East Peoria Office, 2500 N. Main St., Suite 1A, East Peoria, IL 61611, USA

Convergint is looking for a full-time, enthusiastic, results‑driven and forward‑thinking Fire Alarm Service Technician to join our amazing culture. In this role, you will be responsible for servicing and programming fire alarm systems.

• Assist in the testing, programming and commissioning of fire alarm and life safety systems.
• Assist in the servicing of fire alarm and life safety systems.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programming of Fire Alarm Systems, schematics and operational/product manuals.
• Execute all work in accordance with local and national codes, general best practices and company health and safety policies and procedures.
• Communicate and work with other team members consistently to improve overall operations of the Convergint Technologies Center and company.
• Keep up to date and informed on all company policies.
• Present a professional image of Convergint Technologies at all times in appearance and behavior.

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
• Solid technical skills and/or experience related to fire alarm systems and/or electronic security systems.
• Solid programming skills and proven ability to troubleshoot problems and look for solutions.
• Solid mechanical and electrical aptitude (e.g., works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis; minimal overnight travel may be required.

• 10 company holidays and paid time off starting at 13 days annually
• Fun & Laughter Day Off
• Life insurance & disability plan
• Wellness program
• 401(k) matching plan
• Colleague assistance program
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate social responsibility day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Education:

High School/GED or equivalent experience

Minimum Experience:

2‑5 years as a fire alarm service technician with experience in programming EST 3 or EST 4 (Edwards) fire alarm systems or similar complexity.

Preferred Experience (not required): 2 years of hands‑on experience in the commercial/industrial/low voltage/electrical industry.

• NICET II Certification in Fire Alarm
• Associate’s degree in electronic technology, instrumentation

The anticipated compensation of this position is $22.88 – $33.17 per hour.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

Convergint is an Equal Opportunity Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.