Mobile Field Service Technician - Illinois

Job Description:

Mobile Field Service Technician – Remote, Illinois

• Strictly follow all safety protocols and company guidelines to ensure a safe work environment for yourself and others.
• Expertly repair and replace critical components of refuse collection vehicles, heavy machinery, and utility equipment, including electrical, hydraulic, and mechanical systems.
• Perform regular, diligent maintenance and inspections according to established schedules to maximize equipment reliability and minimize downtime.
• Install, configure, and test new equipment and systems at customer sites, ensuring proper operation and customer satisfaction.
• Travel to customer locations throughout the Northern Idaho area to provide on‑site service and support as needed.
• Maintain detailed and accurate records of service activities, repairs, and parts used to ensure proper documentation and compliance.
• Perform other duties as assigned to support the team and enhance overall service quality.

• Basic set of mechanical tools (sockets, wrenches, and battery‑operated impact gun).
• A minimum of 3 years of experience working with heavy machinery and/or utility equipment in a Field Service role.
• Demonstrated skill with mechanical and welding tasks, using hand and power tools for equipment repair and maintenance.
• Able to pass an MVR, obtain and maintain a DOT qualification, and willing to submit to a pre‑employment background check and drug screening.
• 5+ years in a similar field.
• Excellent communication skills, both oral and written.
• Basic computer skills.
• Proficient in mechanical tasks, including the use of hand tools, power tools, and measuring devices, with a demonstrated background in basic welding, cutting, and layout operations for equipment repairs.

• Must be willing to work varied hours and be on the road up to three to four nights per week.
• Able to work comfortably in tight spaces and at heights, climb ladders, access vehicles from various positions, lift, push, or pull up to 40 lbs, and perform duties in diverse weather conditions.

• We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship.
• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
• We are committed to helping team members reach their full potential.
• Through innovation and collaboration, our vision remains forward‑looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.

• Competitive salaries.
• Health insurance (medical, dental, vision, and Rx).
• Life insurance.
• Accidental death & dismemberment (AD&D).
• Short‑term and long‑term disability.
• Extended leave options.
• Paid time off.
• Company holidays.
• 401(k) matching.
• Employee stock purchase plan.
• Legal assistance.
• Wellness programs.
• Tuition reimbursement and discount programs.

Pay range: $35–$42 per hour. Pay is based on several factors including education, work experience, certifications, and more.

We are committed to actively fostering a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions. As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department at Globa