Manager, Life Enrichment Support; IDD - Adult Day Services

Overview

We are seeking a dynamic Manager, Life Enrichment Support to lead and develop a team of Direct Support Professionals (DSPs) while ensuring exceptional day program experiences for adults with intellectual and developmental disabilities.

• Recruitment, hiring, onboarding, and training
• Staff scheduling and payroll administration
• Performance management and employee development
• Ongoing coaching, recognition, and team engagement
• Building a positive, mission‑driven workplace culture

You will champion person‑centered services that empower people to pursue their interests, build relationships, and participate fully in their communities.

• Promoting dignity, respect, choice, and self‑determination
• Ensuring participant rights, health and safety standards are maintained
• Supporting meaningful engagement in activities and learning opportunities
• Collaborating with individuals, families, and support teams to implement effective support plans
• Monitoring participant goals and progress
• Ensuring accurate and timely documentation
• Evaluating team performance and service effectiveness
• Supporting continuous improvement efforts
• Maintaining compliance with organizational and regulatory standards
• Coordinating staffing and team assignments
• Assessing program needs and adjusting resources accordingly
• Providing direct support and facilitating activities when needed
• Assisting with participant transportation
• Communicating operational updates, concerns, and recommendations to leadership
• Partnering with participants, families, and interdisciplinary teams
• Serving on organizational committees and initiatives
• Participating in ongoing professional development
• Contributing ideas that strengthen programs and enhance service delivery
• Collaborating closely with your co‑manager to cultivate team growth and program success

• High School Diploma or GED
• Minimum of two (2) years of experience supporting individuals with intellectual or developmental disabilities
• Valid driver’s license with a good driving record
• Minimum 21 years of age
• Strong computer proficiency including Microsoft Word, Excel, PowerPoint, and Outlook

• Bachelor’s degree in Social Work, Human Services, Education, Psychology, or a related field
• Previous supervisory or team leadership experience
• DSP Certification a plus

You are a compassionate and effective leader who balances operational excellence with genuine care for people. You excel at building relationships, developing teams, and creating environments where both employees and participants can thrive.

• Excellent verbal and written communication skills
• Strong organizational and time‑management abilities
• Emotional intelligence and conflict‑resolution skills
• Ability to influence and collaborate across teams
• Commitment to confidentiality and professionalism
• Cultural competence and respect for people of all backgrounds
• Adaptability, flexibility, and accountability
• Ability to manage multiple priorities in a fast‑paced environment

• Achieve Results – Consistently deliver outcomes and maintain focus, even in challenging situations.
• Build Effective Teams – Develop strong, collaborative teams that leverage diverse strengths to achieve common goals.
• Cultivate Innovation – Seek creative solutions and continuously improve processes and participant experiences.
• Make Quality Decisions – Exercise sound judgment and make timely decisions that support organizational success.
• Tackle Tough Issues – Address challenges directly, respectfully, and constructively.

Our mission is centered on helping people with disabilities live full, self‑directed, and meaningful lives. As Manager, Life Enrichment Support, you’ll have the opportunity to lead dedicated professionals, influence program quality, and make a lasting impact on the lives of the people we support.

Help build a community where everyone belongs.

$55,000 – $62,000 annual