Sr. Salesforce Solution Engineer

Career Area:

Technology, Digital and Data

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

Join the Salesforce Solution team of Cat Digital team and be responsible to design, build, and deliver high quality, scalable Salesforce solutions across multi-cloud implementation. This individual will be responsible for owning complex work streams while collaborating closely with Solution Architects and Lead Engineers. The role spans solution design, development, testing and deployment, with an emphasis on quality, scalability, and best practices.

• Designing, modifying, developing, writing and implementing software programming applications for target system using agile methods.
• Acquiring client requirements; preparing solution designs, integration strategies, data models and resolving workflow problems through automation optimization.
• Developing Proofs of Concept (POCs) for new applications, and/or generating and enhancing solutions for existing applications.
• Design and develop integration solutions with other systems using APIs, middleware and ETL tools.

• Decision Making and Critical Thinking: Working Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Working Knowledge of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Software Product Design/Architecture: Working Knowledge of software product design with focus on scalability and maintainability; ability to convert market requirements into software product design.
• Software Product Technical Knowledge
  :
  Extensive Knowledge of technical aspects of Salesforce products and platform capabilities; ability to design, configure and integrate technical aspects of software products.
• Software Development: Extensive Experience with Salesforce development tools and activities; ability to produce software products or systems in line with product requirements.

• Extensive salesforce development experience (typically 8+ years with a Bachelor’s or 5+ year of experience with master’s degree in computer science or related field)
• Experience in designing and implementation of Salesforce solutions using Salesforce Sales, Service and Experience Cloud
• Proven experience in some of the following:
  • Designing, developing, deploying and maintaining software at scale.
  • Developing applications using Salesforce Omni Studio (Flex Cards, OmniScripts, Data Raptors, Integration Procedures).
  • Developing using Salesforce declarative capabilities like Flows and ability to determine right balance between declarative and programmatic solutions
  • Developing using Apex, LWC, Batch Apex and APIs.
  • Deploying using CI/CD tools such as Copado, Azure Devops or other Salesforce Devops tools.
  • Working within an Agile framework (ideally Scrum)
• Strong understanding and/or experience in some of the following:
  • Experience in data modeling and security architecture.
  • Application architectural patterns, such as MVC, Microservices, Event-driven, etc.
  • Utilizing Salesforce Data Cloud for unified customer data and real time insights.
  • Develop…