Hospital Shuttle Driver Samaritan Hospital Mt. Vernon

At Towne Park, it's more than a job—you can make an impact.

A career with us is rewarding in many ways, and as a hospitality services company, our commitment is to create smiles by delivering exceptional experiences.

When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service, easing the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day.

Compensation: Hourly base pay range of $18 per hour plus $5–$10 per hour in tips.

Work Schedule: The schedule can include AM/PM shift times.

Benefits: Eligibility for medical, dental, vision, accident, critical illness, hospital indemnity, telemedicine, company‑paid basic life and AD&D insurance, short‑term and long‑term disability, and the company 401(k) retirement savings plan. Eligibility requirements apply and benefits may change.

The Shuttle Driver transports guests to and from the hotel, hospital, casino and local area in a friendly, efficient and courteous manner while ensuring safe driving practices. The driver assists guests with luggage, including delivery and pickup of guest luggage during arrival and departure, and maintains vehicle activity and maintenance logs.

• Shuttle guests to approved destinations, learning and remembering pickup and destination points, and knowing all property outlets, meeting rooms, amenities, attractions, parking rates, etc. (40%)
• Communicate by telephone, two‑way radio and in person in a courteous, friendly and professional manner with all guests, location staff and co‑workers; greet guests within 30 seconds and use their last name and appropriate salutations. (20%)
• Operate a vehicle that seats eight people or less, including driver. Inspect exterior and interior before each shift, monitor condition, record malfunctions or damage, and submit to manager. (20%)
• Protect guest confidentiality in accordance with HIPAA requirements, maintain security of client financial and identifying information, and assist guests with entering and exiting the vehicle while cleaning wheelchairs after each use. (20%)

Education: High school diploma or GED.

Licensure, Certification, etc.:

• Pass criminal background, MVR, drug screen and other client requirements.
• At least 21 years of age due to vehicle leasing contract requirements.
• Maintain a valid driver’s license at all times; pass annual or semiannual MVR checks.
• Complete the Wheelchair Safety Training course provided by Towne Park, as applicable.

Work Experience: One to three months of related experience and/or training, or equivalent combination of education and experience.

Knowledge: Must be able to drive a manual transmission vehicle.

Skills:

• Read and write standard English.
• Read and comprehend simple instructions, short correspondence and memos.
• Write simple correspondence.
• Effectively present information in one‑on‑one and small group situations.
• Add and subtract three‑digit numbers and multiply and divide with tens and hundreds; perform operations using units of American money.
• Understand 24‑hour and military time systems.
• Understand rates applicable to time passed.

The majority of work is performed outdoors for extended periods, including in extreme heat and cold weather. Tasks involve standing, walking, running, reaching, climbing stairs, stooping, kneeling, crouching, and crawling. Lifting up to 100pounds occasionally, up to 50pounds frequently, and up to 20pounds constantly.

Towne Park is an Equal Opportunity Employer. Towne Park provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.