Courier Laboratory- Methodist Laboratory

Lab Courier

The lab courier's primary responsibility is assisting in the transportation of clinical and anatomical specimens for laboratory testing which includes specific clerical functions.

Certifications:

Driver's License - Illinois Secretary of State (ILSOS) and clean MVR

• Record & Compliance:
  Maintain an acceptable motor vehicle record. Ensure proper use, care, and cleanliness of the assigned vehicle.
• Vehicle Operation:
  Follow all established routes, protocols, Rules of the Road, and laws.
• Capacity & Weather:
  Safely drive up to 650 miles per shift in both urban and rural settings across all weather conditions.
• End of
  
  Shift:
  • Park only in designated areas at the end of your shift.
  • Clean the vehicle out completely every day, removing all coolers, supplies, envelopes, and trash.
  • Park the vehicle with no less than a half tank of fuel.
• Maintenance Reporting:
  Immediately relay any operation concerns or maintenance needs to your Manager or Supervisor.

Transportation of specimens, supplies, and mail

• Route Efficiency:
  Perform designated routes efficiently, maintaining scheduled stops within allotted time periods.
• Flexibility & Teamwork:
  • Adjust routes dynamically to meet client needs.
  • Cooperate with co-workers to ensure smooth route transitions between couriers.
• Specimen Integrity:
  • Place utmost importance on customer service on all routes.
  • Verify specimens are properly labeled prior to transport to the laboratory, using good judgment when accepting items.
• Tracking & Deliveries:
  • Log all stops, specimens picked up, and deliveries using the handheld tracking device. During system downtime, paper logs must be consistently used.
  • Transport lab and hospital-related items accurately and promptly.
  • Prepare and deliver supplies requested by clients immediately via the Customer Service Department—do not hold supplies in the car to deliver on the next routine route.

Communication & General Standards

• Effectively communicate information and share knowledge with peers, lead staff, coordinators, and internal/external customers in a timely manner.
• Complete all assigned work within designated route times.
• Keep abreast of operational changes by reading email messages daily.