Front Desk, Customer Service​/HelpDesk

Front Desk Coordinator

Bilingual Front Desk Receptionist – Full-Time

Location:

Orange County & Inland Area Pay: $18.00–$19.00 per hour

Join the Team at Cool Smiles Orthodontics

At Cool Smiles Orthodontics, we're committed to delivering exceptional patient care through outstanding customer service, highly trained specialists, and state-of-the-art orthodontic treatment. We're looking for a friendly, bilingual Front Desk Receptionist who enjoys helping people and creating a welcoming experience for every patient.

Responsibilities

• Welcome and assist patients with professionalism and exceptional customer service.
• Answer phones, schedule appointments, and manage patient inquiries.
• Register patients and maintain accurate records.
• Process payments and verify patient information.
• Coordinate with the clinical team to ensure a smooth patient experience.
• Support office operations and perform other administrative duties as assigned.

Qualifications

• Bilingual in English and Spanish is required.
• High school diploma or equivalent.
• At least one year of customer service or front office experience required; dental or orthodontic experience preferred.
• Strong communication, organization, and computer skills.
• Reliable transportation and willingness to travel between office locations as needed.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Uniform allowance
• Opportunities for professional growth

Schedule:

Monday-Thursday: 8:30 AM-5:30 PM Friday: 8:00 AM-5:00 PM

If you're passionate about customer service and want to be part of a team that's dedicated to creating healthy, confident smiles, we'd love to hear from you.

Apply today!

Equal Employment Opportunity

Cool Smiles Orthodontics is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.