Treatment Coordinator

Bilingual Treatment Coordinator – Full Time

Job Location:

Cool Smiles Sub Perris – Perris, CA 92571

Company:
Cool Smiles Orthodontics

Level: Experienced

Job Type: Full-Time | Salary: $18.00–$25.00 per hour | Travel:
Up to 50% | Shift: Day

Cool Smiles Orthodontics is looking for a strong bilingual Treatment Coordinator who knows how to connect with patients and confidently guide them through starting treatment.

This role is key to practice; you will help patients understand their treatment options, feel comfortable moving forward, and ensure nothing falls through the cracks.

We are looking for someone who is not only organized, but also confident presenting treatment, discussing finances, and building trust with patients.

• Meet with patients after consultations to review treatment plans and next steps
• Explain procedures in a clear, patient-friendly way
• Review costs, payment options, and answer insurance-related questions
• Help patients feel confident moving forward with treatment
• Schedule new starts and follow up with patients who have not yet committed
• Work closely with doctors and team members to maintain schedule flow and support patient care
• Maintain accurate patient records, process paperwork, and ensure billing information is handled properly

• Minimum 2 years of experience in a dental or orthodontic office
• Bilingual in English and Spanish
• Comfortable presenting treatment plans and discussing financial options
• Strong communication and relationship-building skills
• Organized and able to manage multiple patients and tasks simultaneously
• Solid understanding of insurance and treatment coordination
• Reliable transportation and willingness to travel between office locations
• Team-oriented with a positive attitude

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Paid holidays
• Growth opportunities within the company

• Ability to sit or stand for extended periods
• Frequent use of computers, phones, and office equipment
• Ability to travel between office locations as needed

If you know how to build trust with patients, stay organized, and help drive treatment acceptance, this is a great opportunity to step into a key role with a strong team.

Equal Opportunity

Employer:

Cool Smiles Orthodontics is an equal opportunity employer and considers all applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.