Distribution Center - Area Supervisor

Position Purpose

The DC Area Supervisor leads an hourly team and influences the entire distribution team to do the fast‑paced work required to run the distribution center as efficiently, safely, and productively as possible. This role will handle management responsibilities for the team members under his/her supervision. The role is responsible for ensuring prompt, efficient, and accurate handling of merchandise as well as developing and implementing team goals.

It also handles hiring, evaluation, development, discipline, and termination of hourly associates. Management responsibilities extend to 20 to 30 hourly associates.

• 45% Managing Process:
  Ensures all operations procedures are followed effectively, identifies and recommends needed changes to Operations Manager and/or Assistant General Manager, evaluates and analyzes current work methods and recommends ways to eliminate inefficiencies.
• 25% Coaching and Developing Associates:
  Guides associates in daily operations, monitors productivity, safety, service, and quality; trains, coaches, and provides feedback; performs regular evaluations using factual data and observations; uses discretion to provide coaching and counseling; resolves associate relations issues; responsible for hiring, compensation, discipline, and terminations; investigates operational errors to determine causes and recommend corrective action.
• 15% Drives Results:
  Maintains inventory accuracy and control; reviews reports to identify areas of improvement for key metrics including productivity, accuracy, quality, and expenses.
• 15% Business Planning:
  Coordinates and monitors operations with the functional area to ensure performance production rates are consistent with business plan and pattern, reducing irregularities and damages; reviews reports and business metrics to analyze and plan staffing needs for optimum department operations.
• Additional Responsibilities:
  Other duties as assigned by Operations Manager, Assistant General Manager, or General Manager.

• This position typically reports to the Operations Manager.
• This position is accountable for the direct supervision of the work activities of others, including planning, monitoring, and reviewing the work of subordinates. It may include direct supervision of a shift or coordination of multiple work groups and involves making recommendations concerning selection, termination, performance appraisal, and professional development.

Typically requires overnight travel less than 10% of the time.

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward.

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Flexibility to work various shifts.
• Ability to relocate.

• Bachelor's degree.
• Computer skills in software including Microsoft Office.
• Experience with Warehouse Management Systems.
• 3+ years supervisory experience in a related field.

The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or GED.

No additional education.

2 years.

No additional years of experience.

None.

None.

None.

• People Management:
  Assesses skills and manages work and productivity of others while coaching and developing talent.
• Financial Acumen:
  Utilizes fundamental concepts of finance to assist with managing budgets, forecasting labor, and providing information to account for the financial impact of decision making.
• Creative Thinking:
  Demonstrates originality and imagination in thinking while developing a solution to a problem.
• Business Communication:
  Writes, speaks, and presents clearly and succinctly across a variety of communication settings and adjusts communication style to the audience.
• Conflict Management:
  Views conflict as an opportunity to find common ground and gain cooperation from all parties, reads situations quickly, actively listens, and settles disagreements and disputes equitably.
• Operations Systems:
  Understands and uses systems and tools used for day‑to‑day operation of a facility; navigates the various DC operations systems to retrieve data accurately and effectively.