Security Agent

Location: Perris, CA |
Department: Global Safety & Security |
Job Type: Full-time |
Pay:  |
Shift: 1:00pm-9:30pm or 9:00pm-5:30am

• Competitive Pay:
  The listed pay rate/range is just the start with potential for OT, shift differential, and bonuses.
• Comprehensive Benefits:
  Potential for medical, dental, vision, 401(k) match, and paid time off based on role type.
• Safety First Culture:
  We are relentlessly focused on a safe work environment for all employees.
• Growth Opportunities:
  We value data-driven decisions and promote from within, offering clear paths for career advancement in operations, team leadership, and management.

• Greet all visitors/contractors/employees as they arrive, and offer assistance and guidance as necessary.
• Screen all visitors/contractors for a purposeful reason to be on site prior to contacting Wayfair personnel.
• Monitor campus security by monitoring alarms, access control, CCTV and events that may impact Wayfair’s Perris Campus operations and assets.
• Monitor site camera system(s) looking for signs of loss or security breaches.
• Respond to incidents or crisis events that occur or could potentially impact Wayfair’s operations.
• Perform key duties and be the key point of contact for first responders in the event of an emergency.
• When applicable, conduct daily safety and security patrols of the building, reporting findings to their direct manager.
• Ensure all exit doors are closed unless in use for business related purposes.
• Interact with the employee population to create a friendly presence on property.
• Report damage or unsafe conditions to site management immediately.
• Provide an accurate account of patrol during and after the tour to include times, areas visited, irregularities, etc.
• Maintain detailed records of communications and events, including incident reporting and daily activity reporting.
• Perform clerical duties associated with driver and trailer management.
• Responsible for site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, loading dock security, and/or a variety of other safety and security roles.
• Manage and handle sensitive incidents while maintaining the company’s and affected individual's confidentiality.
• Responsible for knowing all site-specific policies and procedures, and implementing emergency response activities as appropriate.
• Work in partnership with the Campus Global Security Manager on asset protection related initiatives and investigations.
• Work with site leadership to resolve security related issues.
• Responsible for following all company procedures, maintaining acceptable attendance, and adhering to all grooming and customer service standards.

• Current or prior military experience, or experience in the security field is desirable.
• Minimum 1-3 years of professional-level work experience preferred. Prior experience in the security industry, law enforcement, military, and/or customer service is highly desired. Experience in scheduling, operations, or other functions of the security industry is a plus.
• Experience with card access systems and CCTV systems is a plus.
• Positions require a current valid state driver’s license, clean driving record, and the ability to safely operate a motor vehicle and/or bicycle if assigned to a position requiring operation of such.
• Ability to provide reliable transportation (or access public transportation) to consistently get to and from work on time is required.
• Ability to write effective, concise, and legible reports.
• Ability to walk and stand for prolonged periods of time.
• Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unsafe.
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Professional, articulate, and able to use…