Director of Community Engagement

True Care is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, True Care aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

The Director of Community Engagement – Riverside (DCER) is responsible for ensuring strategic partnerships with community organizations and elected officials to further the mission of True Care in Riverside County. The DCER will effectively generate, oversee, and evaluate initiatives designed to engage the community and support strategic organizational goals. The DCER oversees True Care community initiatives, which include community programs, outreach efforts, community meetings, strategic partnerships, and governmental relations.

The DCER is also instrumental in addressing the social determinants of health for our patients and is charged with ensuring a consistent presence in the community to increase awareness of True Care services as well as identify necessary resources to address the social determinants of health for True Care patients appropriately. The DCER maintains a proactive, creative leadership role in improving population health by providing access points for its continuum of care.

The DCER will possess exceptional skills in community relations, establishing and maintaining systems, a creative entrepreneurial spirit, and enthusiasm for engaging a wide variety of community partners.

Location is Perris and Moreno Valley

Duties & Responsibilities:

• Collaborating with the Vice President, Government & Community Affairs, develop, implement, manage, and evaluate a strategic work plan focused on department objectives throughout the catchment area served by True Care’s Riverside County locations.
• Work with both internal and external stakeholders to develop new community programs that advance True Care's mission and elevate the organization’s community presence.
• Represent True Care in the community with partners, government agencies, and other stakeholders as requested/deemed appropriate while enhancing and promoting the image of True Care in a professional manner.
• Collaborate with the volunteer and internship staff to help provide placements at True Care’s Riverside County locations.
• Oversee department initiatives, which include community programs, outreach efforts, community meetings, strategic partnerships, and governmental affairs.
• Identify opportunities for new partnerships, evaluate strategic benefits, and work with relevant interest holders and True Care leaders to determine resource allocation.
• Build and manage relationships with elected officials and their staff from all political parties and all government levels that serve True Care’s Riverside clinics' catchment area. Educate them on our organization's exemplary work, the issues most important to our patients, changes in the healthcare landscape, and the areas where we need their support and leadership.
• Work with the Grants department to ensure comprehensive, compelling, and competitive grant applications to garner funding for the organization’s efforts and initiatives.
• Oversee the grant-funded work in the region to ensure that goals are met, funds are spent appropriately, and that timely and accurate grant reporting is submitted.
• Develop best practices to increase the retention and utilization of True Care services and an effective department model that demonstrates successful outcomes.
• Interact with Board…