Dispatcher at Transdev Perris, CA

Dispatcher (Full Time, Riverside, CA)

Dispatcher job at Transdev in Riverside, California. The dispatcher oversees road service through communication with operators and provides customer support to the clients. Customer service-oriented professionals who are dedicated to safety are sought.

• Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
• Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
• Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
• Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
• Other duties as required.

• High School Diploma or GED;
  Technical Degree preferred.
• 3-5 years of dispatching experience.
• Excellent verbal, interpersonal and customer service skills.
• Problem-solving and analytical skills.
• Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

• Position subject to Collective Bargaining Agreement.
• Starting hourly rate $19.50.
• Vacation: up to 5 days per year.
• Paid Sick Leave: 40 hours yearly for full-time employees, medical, dental & vision after 30 calendar days of employment for full-time employees and life insurance, 401k retirement.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. Drug‑free workplace. If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time;

be able to pass a drug screen and background check.