Dispatcher, Transportation

About Nevoya

Nevoya is North America's leading next-generation electric trucking carrier, transforming logistics through AI-native operations and relentless customer focus. The company builds and uses proprietary technology to deliver zero-emissions carrier services to Fortune 500 shippers with superior economics and service to legacy diesel operators. The company has operations in California and Texas, and is backed by globally-renowned investors including Lower carbon Capital.

Location
Perris, CA

Employment Type

Full time
Location Type
Hybrid
Department
Transportation

• Paid Out Semi Monthly: $70K

Overview Application

Nevoya is North America's leading next-generation electric trucking carrier, transforming logistics through AI-native operations and relentless customer focus. The company builds and uses proprietary technology to deliver zero-emissions carrier services to Fortune 500 shippers with superior economics and service to legacy diesel operators. The company has operations in California and Texas, and is backed by globally-renowned investors including Lower carbon Capital.

Nevoya is seeking a skilled Dispatcher to coordinate loads, manage schedules, and support operational efficiency across our electric trucking fleet. In this role you will be managing real-time freight operations while resolving the majority of issues independently and escalating only when necessary. The ideal candidate thrives in a fast-paced, detail-oriented environment, communicates effectively with drivers, brokers, and vendors, and can quickly adapt to policy and process changes.

Dispatchers at Nevoya are problem-solvers who ensure shipments move on time, compliance is maintained, and customers receive excellent service.

• Monday - Friday (Night Shift): 8pm–4am

This role is hybrid in Perris, CA.

• Assign and coordinate loads to drivers, ensuring on-time pickup and delivery
• Communicate with drivers to manage schedules, provide route updates, and troubleshoot issues
• Liaise with brokers and vendors to ensure smooth shipment flow
• Maintain accurate and timely updates in our dispatch systems
• Monitor and ensure Hours of Service compliance for all assigned drivers
• Manage EV charge planning to prevent delays in delivery schedules
• Reprioritize workloads in real time based on emergent events, guided by established policies
• Support other dispatchers with task delegation and provide operational guidance
• Coordinate with Senior Dispatchers on escalated issues or operational improvements
• Track and report on KPIs including on-time rates, empty miles percentage, and compliance scores

• On-Time Pickup & Delivery Rate: 90% or higher
• Load Assignment Turnaround: 30 minutes or less from load availability
• Driver Communication Response Time: 5 minutes or less
• Hours of Service (HOS) Compliance: 98% or higher
• Empty Miles Percentage: 15% or lower
• TMS Software Update Accuracy: 95% or higher
• EV Charge Management: 95% or more trips without charging delays

• 3+ years of logistics experience, preferably in a dispatch or customer service capacity