Call Center Outbound Business Account Representative

Employer Industry: Telecommunications

• Medical, dental, and vision plans – start when you start!
• Life insurance for self, spouse, and children
• Paid time off including vacation, holiday, and personal/sick days
• 401(k) with 100% company match after 1 year of service
• Tuition reimbursement up to $5,250 in the first year
• Opportunities for career advancement in a collaborative work environment

• Follow up with current customers to ensure satisfaction and upsell services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Use product knowledge to assist customers with inquiries about services
• Problem-solve to encourage customer commitments and find suitable solutions

• A proactive approach to customer interactions
• Previous outbound telemarketing experience in a call center is preferred
• Ability to direct conversations and close sales
• 3 to 6 months of related experience and/or training
• Associate's degree or higher is preferred

• Outgoing personality with strong communication skills
• Experience in customer service or sales roles
• Familiarity with telecommunications products and services

#Telecommunications #Sales Opportunities #Customer Service #Career Growth #Competitive Benefits

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