Technical Operations Specialist

Company Description

When it comes to being wild, we know a thing or two. We're not afraid of trying something new or the hard work it takes to make it happen. It's in our DNA. We've turned a family recipe into a new snacking category. And the wilderness into the world's largest meat snack business, that's still proudly family owned and operated.

We're a company built by innovators, and are driven to not only satisfy your hunger, but to also feed your journey – whether that journey is on the road, on the run, at the campground, at the playground, in the office or in the moment. It’s a journey we share with you. It’s the journey forward of our people, of our communities, of our category…with a reverence for quality and an irreverence for the status quo.

At Jack Link's Protein Snacks, we see every moment of every day as an opportunity to move forward, to forge new ground. To realize our vision of becoming the World’s #1 Protein Snack Company. We never give up. You never give up. Together, we keep going. Are you wild enough to join us?

Jack Link's Protein Snacks is a global leader in snacking and the No. 1 meat snack manufacturer worldwide. Family‑owned and operated with headquarters in Minong, Wisconsin, Jack Link’s Protein Snacks also has a large corporate hub in Downtown Minneapolis, Minnesota. The company is made up of over 4,000 passionate team members, across 11 countries, who share an uncompromising commitment to delivering awesome products and feeding the journey of those who move things forward.

The Jack Link’s Protein Snacks portfolio of brands includes, Jack Link’s, Lorissa’s Kitchen, BiFi, Peperami, Wild River, Golden Island and Country Fresh Meats.

The Technical Operations Assistant is a dynamic position focused on the execution of technical operations, which can include product support, process & product development, and product & data analysis while supporting daily operations. This role involves documentation, testing, and process optimization to improve product quality and manufacturing efficiency while collaborating with cross‑functional departments to ensure operational metrics and business goals are met.

This individual will lead teams and projects to improve overall operational efficiencies, reliability and quality within a technical environment.

The duties and responsibilities of this position shall consist of, but not be limited to, the following:

Assisting with experiments, product testing, new product launches, prototyping, and process optimization.

Maintaining project documentation, technical files, and templates in accordance with quality systems and regulatory standards.

Managing technical projects, resolving complex issues with products or systems, and supporting design and development processes with cross‑functional teams. Setting up/breaking down equipment, troubleshooting technical issues, ensuring material readiness and monitoring production.

Partnering with R&D, Engineering, Project Management, and other internal teams to align technical operations with business objectives.

Continuously analyze and improve technical and operational workflows to increase productivity, reduce waste, and improve quality. This often involves using methodologies like Lean or Six Sigma.

Monitor manufacturing and product performance trends, analyze data to identify problems, and make informed decisions for process improvements.

Support the facility leadership team in identifying training/knowledge gaps with TMs on technical process related concerns. Develop action plans with the team to mitigate concerns.

• Perform other duties and responsibilities as necessary.

• Technical Skills – Familiarity with lab techniques, manufacturing processes, software (MS Office), data management.
• Problem‑Solving: The ability to solve complex, ambiguous operational problems and drive continuous improvement.
• Prior internships,…