Business Field Technician

Business Field Technician

Collects, installs, and repairs commercial and residential fiber optic and cable services, ensuring high‑quality customer experience and reliable connectivity.

• Install customer service drops or outlets in residential and business properties.
• Use EPON, fiber, switches, Ethernet, and Wi‑Fi access points in complex installations.
• Operate electronic test equipment and diagnostic tools to troubleshoot service drops, diagnose reception issues, and repair performance problems.
• Verify upstream and downstream signal levels at each termination on the customer’s premises.
• Propose and educate customers about upgrades to existing services.
• Assist with additional duties that support company purpose, brand principles, and organizational values.

• Valid driver’s license and clean driving record in the state of application.
• Ability to learn and use RF, digital, and Volt‑Ohm meters and related equipment.
• Willingness to work overtime and on‑call as needed.
• Strong problem‑solving and customer‑service skills.
• Physical ability to lift up to 80lb., work in confined spaces, on ladders, and in all weather conditions.
• At least three months of customer service or related experience, or equivalent education and experience.
• High school diploma or GED required.
• Regular, predictable attendance required.

• Committed
  :
  Values every customer while supporting communities.
• Helpful
  :
  Delivers support in the most useful ways and addresses customers’ needs with expertise.
• Proactive
  :
  Anticipates customer needs and works to simplify and enhance relationships.
• Personal
  :
  Understands customers well and tailors communication to meet expectations.

Cable One and its family of brands are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, or disability.