Cable Maintenance Technician

Responsibilities

You will maintain high level service by troubleshooting and diagnosing malfunctions in the Headend, HFC and fiber optic networks, and the Home Terminal Units. Supporting our customers by repairing both local plant performance issues and customer‑owned equipment, using electronic test equipment.

Additional tasks include:

• Verifying as-built documentation; comparing findings in the field with existing documentation and reporting findings following company standard process.
• Splicing and/or terminating coaxial and fiber optics cables, mounting active and passive devices, both aerial and underground (cabinets and vaults), activating active devices and testing to ensure optimal performance of all equipment in the HFC/fiber optic plant to company, manufacturer, and design specifications.
• Performing surveys to determine if customer‑requested locations are capable of receiving service.
• Creating maps/drawings as necessary to assist in estimating costs for plant/drop extensions if location is beyond acceptable distance from existing plant.
• Performing underground facility locates accurately using plant maps and electronic locating equipment to prevent cable damage and service interruptions.
• Performing construction maintenance duties such as: splicing aerial/underground coaxial and/or fiber optic cables and equipment to restore cable plant to system specification; splicing and activating new coaxial plant; repairing and/or replacing damaged aerial/underground plant; inspecting, repairing and/or replacing power supplies.
• Continuously monitoring plant for ingress/egress and performing signal leakage ride‑out activities, tracking and repairing signal leakage as necessary.
• Training system technical personnel as directed by local system management.

One-year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience. Must successfully complete Sparklight Technical Training Center Advanced Technician course within 6 months of accepting position. A working knowledge of signal level meters, volt‑ohm meters (VOM), leakage detection equipment, time domain reflectometer (TDR), optical time domain reflectometer (OTDR) and other related test equipment.

Knowledgeable of rules and regulations of various regulatory bodies impacting the operation of a telecommunications system including, but not limited to, FCC, NEC, NESC, OSHA, and DOT, as well as all local ordinances. Must possess a valid driver's license of the state in which the individual is employed. The position requires the ability to work a variable schedule and respond to service interruptions during regular business hours, shift work or when on‑call.

Must be available to work overtime including weekends, evenings, and holidays as required.

• Committed:
  Values each and every customer, while working hard to keep their business and support our communities.
• Helpful:
  Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
• Proactive:
  Understands what our customers need, and actively works to make their relationship with us seamless, easy, and rewarding.
• Personal:
  Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) – 100% company match (match program starts first day of service, up to 5% of eligible compensation)
• Group legal plan with Identity Theft Protection
• Tuition reimbursement (up to $5,250 on 1st year)
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment

Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.