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Specialist, Testing Services

Job in Perrysburg, Wood County, Ohio, 43551, USA
Listing for: Owens Community College
Full Time position
Listed on 2026-06-02
Job specializations:
  • Administrative/Clerical
    Education Administration, Exam Invigilator / Test Proctor, Healthcare Administration
Job Description & How to Apply Below
Advertised

Position Title:

Specialist, Testing Services

Job Description:

This position is responsible for proctoring tests at the Toledo-area Testing Center and occasionally the Findlay-area Testing Center. Must be able to communicate effectively/efficiently with students, faculty and staff to deliver excellent customer service to all those served by the Testing Center.

Essential Functions:

* Communicate effectively/efficiently with students, faculty and staff to deliver excellent customer service to all those served by the Testing Center.

* Support testing operations at OCC locations. Proctor and maintain order in the Testing Centers by upholding academic integrity/test security during shift while also being responsible for sensitive and confidential information that impacts student grades/transcripts.

* Maintain a daily paper and computer log identifying and retaining all Testing Center activity by using an Excel spreadsheet.

* Understand the differences between the variety of tests given along with the procedures/policies and the relationship of each test to those procedures.

* Schedule appointments by phone and using our online appointment request application.

* Positively identify student by picture ; ensure that each student has a test on file with the Testing Center.

* Verbally report and complete written report of unusual testing situations.

* Complete study, training, and any applicable certification tests in order to administer all tests available at Owens Community College.

Knowledge, Skills, and Abilities:

* Microsoft Office Suite, Excel, Word, Ozone, Owens Internet, Intranet, and email Standardized and computerized test administration

* Good typing skills, excellent customer service skills, excellent organizational skills, excellent time management skills, excellent oral and written communication, excellent interpersonal skills for work as a team member.

* Manage multiple tasks in a fast-paced environment.

* Work with individuals with different learning styles, communication styles, and backgrounds.

* Speak in front of people.

* Manage confidential information.

* Manage one's time and work independently to achieve team goals.

* Able to learn computer skills needed for position.

* Positive attitude, Friendly personality, Professional, Commitment to Owens, Enthusiastic, Energetic, Flexible, Personable, Reliable, Team player, Dependable

Minimum

Education Requirements:

* High School Diploma or equivalent (G.E.D.)

* MS Excel, MS Word, two years of administrative office and customer service experience, including dealing with confidential information.

Preferred Qualifications:

* Associate degree or two-year technical certificate

Job Classification:

Staff

Duty Days:

260 Days

Work Schedule:

To be discussed.

Grant Funded Position:

No - Not Grant Funded

FLSA Status:

United States of America (Non-Exempt)

Pay Basis:

Hourly

Hiring Range

$16.44-$18.50

Retirement System:

SERS - SERS (Retirement System Classification)
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