Drybar Shops
Listed on 2026-02-21
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Location: Perrysburg, OH
Position type: Full-time
At Drybar Perrysburg, every position plays a direct role in delivering a seamless, confidence-building guest experience. As a Front Desk Coordinator, you’ll manage guest flow, booking, and membership conversations while maintaining organization and connection in a high-energy salon environment. We’re looking for someone organized, personable, and comfortable balancing guest experience with sales support.
ResponsibilitiesWelcome guests and create a polished first impression
Manage booking, confirmations, waitlists, and check-in/check-out
Educate guests on memberships, packages, and retail products
Maintain appointment accuracy and support daily service flow
- Schedule management
Build guest relationships that drive repeat visits
Maintain cleanliness and organization of the front desk area
Participate in ongoing training and operational support
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Comfortable with sales conversations and performance goals
Reliable, punctual, and team-oriented
Basic computer and booking system comfort
Weekend and evening availability preferred
$15-$17 (hourly base), 10% commission on membership sales
Complimentary weekly blowout
- Product discount
Structured training
Team-focused salon culture
Smooth booking flow and accurate appointment management
Consistent membership conversations and conversions
Meaningful guest connections and retention
Ability to maintain pace during high-volume days
Positive contribution to team culture and salon energy
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).