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Director of Customer Experience & Operations
Job in
Perrysburg, Wood County, Ohio, 43552, USA
Listed on 2026-08-04
Listing for:
Talent Wave Associates
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Talent Wave Associates is seeking a Customer Service Leader to oversee the Customer Service organization, build a high-performing team, and drive process improvements that elevate service quality and business performance. You will optimize systems, measure impact with metrics, and collaborate across departments to ensure seamless operations.
Required are 5+ years in management and B2B customer service, strong ERP/ACD experience, and advanced Microsoft Office skills, plus excellent communication
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