Quality Assurance Manager

Overview

Integrated Talent Strategies (ITS) is seeking a Quality Manager for a leading automotive supplier(manufacturer) in NW Ohio.

The Quality Manager will provide quality support to all other departments to ensure customer satisfaction, schedules, and projects are completed timely. Overall management of the Quality Department; responsible and accountable for all three shifts of Quality Assurance activities. Provide supervision in a safe and productive manner to achieve departmental and company goals.

• Act as primary liaison between company and all customers
• Understand and stay current to carry out customer expectations including process data, material certification, documentation, and other requirements as specified
• Maintain effective communication and coordination with all internal customers, plant management and associates;
  Maintain positive employee relations;
  Listen to issues and concerns and respond in a timely manner
• Oversee and direct Quality employees in safe, quality-minded and productive manner with a sense of urgency to attain production priorities as scheduled
• Direct Quality Assurance staff to effectively monitor production quality performance
• Establish procedures and develop quality assurance programs
• Actively participate and lead efforts towards using Total Quality Management tools such as Team Oriented Problem Solving, SPC, QS-9000 / TS 16949
• Maintain effective communication and coordinate with all external customers and suppliers
• Conduct vendor quality system surveys and assist in vendor selection;
  Maintain positive vendor relations and assist vendors to consistently and reliably meet company quality requirements
• Establish, achieve and improve quality and safety goals
• Support new program launches
• Provide motivation and results-oriented environment
• Review all major department projects from start to finish and insure proper techniques are being used
• Interface with Quality vendors to insure purchase of proper materials
• Report on status of departmental projects as required
• Complete correspondence, forms and reports in Word, Excel, Access and other required programs
• Handle confidential information on a regular basis
• Conduct performance evaluations of assigned staff as specified by company goals
• Ensure all employee documentation is maintained
• Encourage safety and housekeeping practices and lead by example
• Promote and facilitate Open Door Process without reprisal, effective communication and Fair Treatment
• Adhere to customer requirements, Business Operating System and company policies

• Able to demonstrate understanding of how job performance affects product quality and customer satisfaction
• Able to work well with others; build and maintain positive employee relations
• Able to prepare, read and interpret written reports, instructions, procedures and guidelines
• Able to effectively present information and respond to questions from management, employees, suppliers and customers
• Able to read and interpret blueprints, schematics, sketches and engineering data
• Able to manage and schedule multiple priorities and meet deadlines
• Able to work flexible and additional hours
• Able to use computer and software as required
• Able to work under the pressure of meeting schedules, personnel issues, department deadlines, and multiple priorities

• Must have excellent human management skills, be decisive and always set a good example
• Excellent verbal and written communication skills
• Excellent quality procedure skills
• Minimum 5 years of quality management experience in a high volume automotive manufacturing
• Strong knowledge of automotive customer requirements
• Knowledge of Quality processes and procedures to include SPC, GD&T, VE, APQP, PPAP, DOE, etc.......

ITS is an international recruiting and staffing firm specializing in Skilled Trades, Engineering, Technical, and Professional positions. Founded in 1984 as a subsidiary of an engineering firm, ITS continues to remain a strategic partner for the job seeker.

Our clients include some of the largest and most respected manufacturing, architectural, and engineering companies in business today. Our ability to offer a wide range of services, and the flexibility to adjust to the changing needs of our clients, has allowed us to maintain a solid reputation for several decades.