Director of Sales

NW Ohio & SE Michigan | Franchise Location

City Wide Facility Solutions is seeking an experienced, disciplined Director of Sales to lead and scale our sales division at our NW Ohio and SE Michigan franchise. Candidates must reside in the Toledo/Perrysburg, OH area due to the territory covered by this role.

This role exists because our sales team is performing well and growing. We are looking for a sales leader who can bring focused accountability, coaching rigor, and performance management to a high‑potential team to continue growing the team while driving consistent, scalable results.

City Wide is the nation's leading management company in the building maintenance industry. We provide comprehensive facility solutions to commercial clients nationwide and are known for pairing high expectations with strong support, coaching, and culture.

As a family‑owned organization, we emphasize service, integrity, and long‑term relationships with our clients and our people.

The Director of Sales is responsible for leading, developing, and scaling a team of sales professionals. Success is defined by:

• The performance, consistency, and growth of the sales team
• Seller productivity (targeting $1.5M+ per seller annually)
• High deal quality, strong pipeline hygiene, and long‑term client relationships
• Key Account Management- including potential to have direct oversight on up to 5 accounts
• Building a bench of qualified candidates to enable future growth of the team

The Director of Sales reports to the franchise owners and will assume increasing autonomy as they establish leadership rhythm, execution discipline, and results.

• Own overall sales performance, forecasting accuracy, and goal attainment
• Hold sellers accountable to activity standards, pipeline hygiene, and results
• Conduct regular one‑on‑ones, deal reviews, and performance evaluations
• Drive consistent inspection of metrics, not just reporting of numbers

• Provide hands‑on coaching through ride‑alongs, call reviews, and deal strategy sessions
• Elevate seller effectiveness through structured feedback and development plans
• Increase seller bandwidth and effectiveness through direct leadership attention

• Hire, onboard, develop, and retain top sales talent
• Lead performance improvement plans and, when necessary, documented exits
• Scale team headcount responsibly while maintaining performance standards

• Enforce and continuously improve sales KPIs, scorecards, and CRM usage
• Ensure deal qualification, pricing discipline, and proposal accuracy
• Review and approve bids, proposals, specifications, and project documentation
• Partner cross‑functionally with Contractors, Operations, and Clients to deliver exceptional service

• An action‑oriented, disciplined sales leader who thrives on accountability
• A coach who raises standards without sacrificing culture
• Someone comfortable managing strong performers — not just fixing weak ones
• A leader who values process, documentation, and data‑driven decisions
• A professional energized by growth, expectations, and winning as a team

• Bachelor's degree or equivalent professional experience
• Minimum of 5 years of B2B Sales
• Minimum of 3 years of B2B Sales Leadership experience managing sellers
• Proven success driving outbound prospecting and pipeline rigor
• Experience using CRM systems and sales performance metrics
• Ability to operate independently with high ownership and follow‑through

• Competitive base salary plus performance‑based bonus
• 401(k) with Company Match
• Holiday and vacation time
• Quarterly team outings and a strong, people‑first culture
• Clear career growth opportunities within a national organization