Digital Services Specialist

Hiab is the pioneer in smart and sustainable on road load handling solutions. We believe in more than just work — we believe in making a difference for our customers to building a better tomorrow. Say Hi! to your next challenge — explore the opportunity and apply below!

• Comprehensive benefit package including: health, vision, dental, company-paid & voluntary life insurance upon first day of employment
• 401k program with 6% company match
• Personal time off and company-paid holidays
• Opportunities for career growth and competitive salary commensurate with experience
• Tuition reimbursement for job-related continued education
• Referral Program
• You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business

To plan, organize and control Hiab ‘Digital Solutions’ business and product development, from conceptual stages through product life cycles, to optimize profit and meet marketing, financial, and corporate growth objectives. Duties for this specific role will have an emphasis on Hiab’s Operation Simulator Technology, HiConnect, HiPerform and HiViz business growth.

• Drive Hiab’s digital and solution sales in the respective market area
• Participate in developing sales excellence; sales strategy and process, pipeline management, case qualification, and sales tooling in various application industries
• Proactively work with account managers to engage with new and existing customers and channel partners
• Work together with the digital product team, create the customer value proposition, capture customer needs and share them with the product team
• Develop and manage training initiatives internally and to externally
• Develop and grow long-term relationships with customers
• Administration of back-office processes, contract set-up and management

• Bachelor’s degree in relevant field
• +5 years of solution pre-sales and/or sales experience
• Experience in working closely with partners and customers with a focus on adding value to their business by providing solutions
• High level of technical understanding and ability to provide technical support to customers
• Experience in digital solutions: fleet management, telematics, IoT or data analytics
• Ability to connect with end-user customers at different levels in their organizations
• Requires frequent traveling in the respective area

As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.

HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.

Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow.