Service Technician-Foodservice

About Us

Burkett Restaurant Equipment & Supplies is a leader in the distribution of new and used restaurant equipment. If you’re looking for a positive and energetic company where your ideas are valued, Burkett is the company for you!

Service Technician

To provide quality work in the field diagnosing and repairing commercial kitchen equipment to our current and new customers along with producing used equipment to sell in our showroom.

Diagnosing, repairing and performing preventive maintenance on kitchen equipment in the field at customer locations and in house. Refurbishing used and trade in equipment for purchase.

Service Manager

40 hours per week / Mon-Fri / 8:00am-4:30pm

Hourly

• Electronically, mechanically and cosmetically diagnose and repair all commercial refrigeration equipment according to service targets in house and in the field
• Research and request necessary parts according to manufacturer specs or as required by basic mechanical guidelines
• Test all equipment in a timely, efficient manner and communicate any equipment that presents risk to internal or customer facing quality targets
• Complete product diagnosis in the field and repair
• Inform the Service Manager or Coordinator when an item is complete or needs parts for repair.
• Research of factory specs of an item to learn the full function of the product to ensure proper service is completed; also request any necessary troubleshooting assistance
• Complete any ongoing training to maintain OSHA compliance and HVAC-R certification
• Participate in regular service employee meetings to communicate assignments and capture risks
• Contributes to development of processes and work instructions for daily activities
• Comply with all company policies, programs, rules, regulations and safety rules
• Communicates resource constraints to Coordinator when labor or equipment capacity does not align to the schedule
• Commute to customers locations to repair, diagnose, and perform preventative maintenance in accordance with Burkett’s and manufacture specs.
• Operate a company vehicle safely and follow all laws and company policies in the vehicle and on customers’ property.
• Work with Service Coordinator to order needed and correct parts for repair work.
• Upsell preventive maintenance plans to promote longevity of the customer’s kitchen equipment.
• Continuing education and training to learn current and new knowledge in the industry.
• Other duties as assigned related to continuous improvement of service processes

• HVAC-R certification
• EPA certification
• Excellent electrical and mechanical troubleshooting abilities for refrigeration equipment and cooking equipment.
• Ability to function as part of the team and assist other technicians when necessary
• Self-motivated to achieve annual goals and objectives
• Excellent computer experience working with Microsoft Office products including Excel and Word

• 3-5 years experience diagnosing and repairing commercial refrigeration equipment
• HVAC-R certification in Ohio
• 10
  - Hour OSHA Training (provided upon hire if needed)

• Tools including flaring tools
• Testing instruments

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life, Paid Time Off & Holidays after a 30 day waiting period and a 401(k) program after a 90 day waiting period.

We are an Equal Employment Opportunity employer & a Drug Free Workplace. Only qualified candidates will be contacted.

To learn more about careers at Burkett please visit: