Dispatcher - Part Time

Job Overview

The Part Time Dispatcher works to direct the day-to-day route and trip operations.

Assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, tracks and reports sign-in and sign-out times, ensures routes are timely, and communicates service issues to the appropriate personnel. This work is done in compliance with the procedures defined by the client and in conformance with company procedures, which involves daily communication and interaction with drivers and monitors (as applicable).

• Assist with all phone call information and dispatching of rides
• Organize and route trips based on schedule and location to ensure optimal performance
• Provide assistance to drivers for directions to destinations
• Assist drivers and transportation providers with problems or issues relating to scheduling
• Establish and maintain effective communication with transportation providers
• Report and record all incidents to the applicable manager
• Document and report provider no shows or on-time-performance issues
• Inform transportation providers of their next-days trips and any new trips that occur
• Monitor radio, telephones and on-road provision of service for quality
• Record time of departure, destination, and expected time of return
• Provide feedback on drivers’ performance
• Perform additional duties as assigned or required

• Experience, Education &
  
  Certifications:
  • High school diploma or G.E.D. equivalent
  • 2+ years in transportation routing, dispatching, and scheduling expertise preferred
  • 1 year experience working with the applicable transit scheduling system preferred
  • Knowledge of GPS and GIS systems preferred
  • Possess valid authorization to work in the United States
• Skills:
  • Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
  • Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
  • Regular attendance is required
  • Even better if you have:
    • Ability to work flexible hours as required
    • Ability to maintain high level of confidentiality
    • Excellent communication and interpersonal skills
    • Good organizational skills with attention to timeliness and detail

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities
• Part time roles may not be eligible for all benefits

116 W 3rd St Perrysburg, OH 43551

Friday/Saturday/Sunday 7:30 AM - 4:00 PM

$16.00/hr

Equal Opportunity

Employer:

MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.