Accounts Receivable Manager; CPG

We are seeking a hands‑on, systems‑savvy Accounts Receivable Manager to lead credit, collections, and revenue protection activities. This role blends strong AR fundamentals with ERP expertise and a proactive approach to managing deductions, chargebacks, and customer compliance requirements.

The ideal candidate thrives in an ERP‑driven environment, is comfortable navigating customer portals, and excels at driving process improvements, automation, and cross‑functional collaboration to protect cash flow and minimize revenue leakage.

• Own day‑to‑day AR operations: billing accuracy, collections, deductions, and cash application
• Maintain and manage customer master data within the ERP (terms, billing, payment methods, portal requirements)
• Monitor AR aging and proactively follow up on overdue balances to ensure timely collections
• Manage and dispute deductions and chargebacks (shortages, pricing, compliance) via customer portals (e.g., Walmart, Target, grocery/wholesale portals)
• Audit remittance data and ERP records to identify invalid or preventable deductions
• Partner with Warehouse & Logistics to ensure proper documentation (BOLs, PODs) for dispute resolution
• Analyze deduction trends and identify root causes; recommend corrective actions
• Collaborate cross‑functionally (Sales, Ops, Finance) to improve customer compliance and prevent recurring issues
• Drive ERP optimization, automation, and reporting improvements
• Serve as SME for AR processes and continuous improvement initiatives

• 5+ years of Accounts Receivable, Credit, or Collections experience in manufacturing, wholesale, or CPG environments
• Strong ERP experience (Net Suite highly preferred) with solid understanding of AR workflows and reporting
• Hands‑on experience managing high‑volume deductions, chargebacks, and disputes
• Experience with deduction/claims management tools and automation
• Extensive experience with major retailer portals and compliance requirements
• Detail‑oriented, analytical, and persistent problem‑solver
• Strong communication skills with the ability to collaborate cross‑functionally

• High‑impact role with visibility across Finance, Sales, and Operations
• Opportunity to drive process improvement and automation
• Collaborative environment focused on protecting revenue and improving cash flow
• Thriving, growing, stable company in the food industry