Afternoon Tea Waiter

COME AND JOIN US . . .

We are currently seeking a warm, intuitive and engaging Afternoon Tea Waiter to join our Glendevon team.

The on target earning potential for this role is £16.94 / per hour - comprising a base hourly rate of £12.84, plus a qualified estimate of £4.10 per hour in gratuities and service charge.
* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

Your working pattern will be 30 hours per week, across our 4 service days;
Friday, Saturday, Sunday and Monday. The start of shift may vary slightly depending on breakfast demands, however finish will remain consistent at 6pm.

One of the world’s most iconic luxury hotels and sporting retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments.

However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

Location;
Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities:
Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

• Delivering a warm, thoughtful and memorable Afternoon Tea experience, creating special moments for every guest and ensuring each visit reflects the exceptional standards for which Gleneagles is renowned.
• Supporting our breakfast operation before seamlessly transitioning the Glendevon Lounge for Afternoon Tea service, preparing the space to the highest standards and providing attentive, personalised service throughout. You will confidently respond to guest requests and enquiries, anticipating needs and ensuring every interaction is welcoming, genuine and professional.
• Maintaining impeccable standards of presentation across the Glendevon Lounge, ensuring all service areas, tables and guest-facing spaces are beautifully prepared and consistently reflect our luxury environment.
• Playing an integral role in the smooth day-to-day operation of the Lounge, working closely with colleagues to ensure service flows effortlessly and guests enjoy a seamless and enjoyable experience from arrival through to departure.
• Developing a strong knowledge of our Afternoon Tea offering, including our menus, teas, beverages and seasonal experiences, enabling you to make recommendations and create meaningful connections with our guests
• Taking pride in continuously enhancing the guest experience by identifying opportunities to elevate service, sharing ideas with the team and contributing to a culture of excellence, innovation and continuous improvement
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

• Previous experience within a luxury hospitality environment would be advantageous; however, what matters most is a genuine passion for hospitality, a positive attitude and a desire to create exceptional experiences for every guest
• You bring strong food and beverage or customer service experience and are excited by the opportunity to further develop your skills within a world-class Afternoon Tea operation, renowned for its attention to detail and outstanding service
• Warm, professional and naturally engaging, you take pride in building meaningful connections with guests and colleagues alike. You remain…