Assistant Executive Housekeeper

We are currently seeking a standards-driven Assistant Executive Housekeeper with an incredible eye for detail and a hands‑on leadership style, to join our Housekeeping team.

The on target earning potential for this role is £45,000 / per annum - comprising a base salary of £40,000, plus a qualified estimate of £5,000 in gratuities and service charge.
* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

One of the world’s most iconic luxury hotels and sporting retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments.

However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Location;
Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities:
Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

• Partnering closely with our Executive Head Housekeeper to lead, engage and develop our team of over 140 room attendants, porters and managers, fostering a positive, inclusive and high‑performing culture
• Deputising for the Executive Head Housekeeper, you'll provide leadership, guidance and operational oversight across the Housekeeping department, ensuring exceptional standards are maintained and the team is fully supported in their absence
• Maintaining exceptional standards of cleanliness, presentation and room readiness across the estate, ensuring guest rooms, public areas, our staff accommodation and back‑of‑house spaces are consistently immaculate
• Overseeing both day and night housekeeping operations, ensuring full compliance with our departmental policies, standards and procedures
• Leading by example, inspiring, motivating and supporting the Housekeeping team, creating an environment where our people can thrive, develop and progress their careers
• Ensuring your team has the resources, equipment and support needed to perform their roles safely, effectively and efficiently
• Driving service excellence by continuously reviewing standards, identifying opportunities for improvement and ensuring expectations are clearly understood; empowering your team to deliver memorable guest experiences and consistently exceed expectations
• Handling guest feedback, concerns and service recovery situations with professionalism, care and discretion
• Supporting the department's financial objectives by managing people, stock and operational costs effectively while maintaining exceptional standards
• Building strong relationships with our Maintenance team to ensure any issues are identified and resolved swiftly
• Managing stock inventories and ordering processes, maintaining appropriate stock levels and ensuring accurate cost control and timely supplier payments; taking ownership of stock takes and inventory management, ensuring efficient and organised processes are always followed
• Contributing to our daily and weekly operational meetings, playing a key role in the successful planning, preparation and delivery of an outstanding guest experience
• Ensuring all guest requests and enquiries are responded to promptly, professionally and with genuine warmth and care
• Conducting regular inspections throughout each shift to ensure our renowned standards are consistently achieved across both guest‑facing and colleague areas; supporting the delivery of flawless room presentation,…