Health Club Assistant Manager

COME AND JOIN US...

We are currently seeking an experienced, strategic and results-oriented Health Club Assistant Manager to join our Health & Wellness team.

The on target earning potential for this role is £40,000 / per annum - comprising a base salary of £35,000, plus a qualified estimate of £5,000 in gratuities and service charge.
* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

One of the world’s most iconic luxury hotels and country retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments.

However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

Location;
Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities:
Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

• Leading and expertly managing all aspects of facility management, ensuring exceptional presentation and outstanding operational standards
• Thoughtfully reviewing and, where necessary, skilfully producing all procedures and processes for our Health Club
• Diligently conducting regular walk-rounds with key stakeholders to ensure the Health Club is impeccably clean and beautifully maintained
• Collaborating closely and proactively with our Executive Housekeeper and Technical Services Manager to ensure minimal downtime on facilities and that every area of the Health Club is cleaned to the highest, most pristine standard at all times
• Effortlessly liaising with contractors for specialist areas, ensuring that all regular, proactive maintenance is seamlessly completed
• Conducting regular, constructive check-ins and delivering meaningful performance reviews for your team; inspiring and energising your team to consistently drive exceptional standards
• Ensuring our Lifeguards are meticulously trained and fully competent, with all training carefully documented and recorded
• Providing thorough and welcoming training to new team members in the relevant areas, including the pool plant, host desk, changing rooms, and lawn games
• Taking ownership of Health & Safety responsibilities during your shift, always ensuring full compliance and guest well-being
• Regularly and attentively walking through all areas, including the Health Club, Lawn Games, The Den, and Little Glen, to ensure a seamless experience for guests
• Confidently performing Host duties when required, ensuring an engaging and enjoyable guest journey
• Actively engaging with our members and guests, building warm relationships and an understanding of their individual needs, enhancing their overall experience
• Supporting the Host team during periods of high footfall in the Health Club, ensuring the guest journey is not only maintained but elevated at every opportunity
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

• You have fantastic previous experience in a similar role, with evidence of the right mix of leadership, customer service, and operational expertise required to successfully manage a successful health club
• Fostering a positive and energetic environment, whilst managing a range of sometimes conflicting priorities are second nature to you
• Determined…