Waiter, Room Service

We are currently seeking a thoughtful, confident and motivated Waiter to join our Room Service team.

The on target earning potential for this role is £34,339 / per annum based on a 39 hour contract - comprising a base salary of £26,039, plus a qualified estimate of £8,300 in gratuities and service charge.
* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

One of the world’s most iconic luxury hotels and sporting retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments.

However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

Location;
Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities:
Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

• Taking pride in coordinating and serving delightful food and drinks to our guests in their rooms with warmth, professionalism and a helpful approach
• As well as Room Service offerings, you’ll also provide a picnic service for our guests to enjoy luxury dining across the estate or whilst they’re enjoying one of our many country pursuits available within our Glorious Playground
• You’ll help create memorable moments through organising and setting up hotel amenities and third-party gifts for guests arriving into their room; there’s lots of multitasking involved!
• Playing a significant part in making sure our Room Service experience runs without a hitch, and our service is smooth for each and every guest
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every way

• Ideally you have previous waiter and customer service experience, however having a great attitude is essential
• Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time
• An early bird some days and a night owl others, you’ll be working flexibly during the week and weekends
• You want to be the best and work with the best, learning from the experts in our team and sharing your knowledge with us, always with an organised approach and a determination to exceed guest expectation
• Highly motivated and possessing an immense sense of pride in your work; you’re passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you’re well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way

• 30 days holiday (including…