Tax Administrative Support

Are you a great communicator who also loves staying organized? Dimov Tax is hiring a Tax Administrative Support. We're looking for someone who is equally comfortable on a call as they are managing records and scheduling.

• Answer and manage inbound client calls in a professional and friendly manner
• Listen to client needs and route or resolve inquiries efficiently
• Enter and update client information in our CRM system
• Schedule and coordinate appointments for team members
• Maintain organized digital client files and records
• Navigate multiple systems simultaneously while on a live call
• Support the team with general correspondence and administrative tasks

• Clear, professional speaking voice with strong grammar and tone
• Active listener — you understand the issue before you respond
• Calm and empathetic with frustrated or confused callers
• Able to guide a conversation to resolution without rushing the client

• Typing speed of 40+ WPM with strong accuracy
• Experience with CRM platforms
• Proficient in Microsoft Office or Google Workspace (Excel, Word, Docs, Sheets)
• Comfortable with scheduling tools like Outlook or Google Calendar
• Able to multitask across systems while maintaining a natural phone conversation

• Strong attention to detail in data entry and message-taking
• Good time management — you handle calls and admin tasks without missing a beat
• Resourceful
• Dependable follow-through on every commitment made to a client

• Experience in a tax, accounting, or financial services setting
• Familiarity with tax terminology or client intake processes

Job Type: Full-time

Experience:

Administrative Assistant: 2 years (Required)