Operational Risk Manager

Overview

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day. We’re hiring an Operational Risk Manager to improve our local risk management framework and governance structure.

• Working with the first line of defence to identify, assess, document, and regularly review risks
• Coaching the business to design and implement controls
• Supporting the development and implementation of operational risk policies, procedures, key indicators, and appetite statement
• Developing techniques to quantify operational risk and resilience, including stress testing and impact tolerances
• Taking ownership of the risk incident management process, recording risk events, and managing incident reports
• Monitoring operational risk against limits and thresholds, producing respective reports to management and other relevant stakeholders
• Developing and maintaining risk tools and systems
• Monitoring KRI breaches and working with risk owners/group risk team to resolve them within a set timeline
• Conducting presentations and workshops on risk identification and mitigation

• 5+ years of senior experience in operational risk management within a banking or financial services setting
• Understanding of core operational risk concepts
• Previous examples of practically interpreting and organising complex matters
• Curiosity and a desire to fully understand how things work, and a willingness to challenge assumptions
• Organised and methodical approach
• Experience with operational risk stress testing and quantification
• Experience building and maintaining risk registers
• Fluency in English with excellent communication skills

• A degree or certification in risk management
• Experience implementing third‑party/vendor and model risk programmes
• Familiarity with data or MI tools (e.g., SQL or BI tools) for analysis and review purposes
• Experience supporting regulatory interactions, inspections, or audits related to operational risk