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Senior Incident Manager - Hybrid Cloud Reliability Lead
Job in
Peru, La Salle County, Illinois, 61354, USA
Listed on 2026-07-21
Listing for:
Talanto
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Support, Business Continuity, IT Project Manager
Job Description & How to Apply Below
Encora is seeking a Senior Incident Manager to lead major incident coordination across hybrid Azure and on-premise environments. You will drive rapid triage, escalation paths, and timely restoration while owning MTTR and SLA metrics.
Responsibilities include post-incident reviews, root cause analysis, and continuous improvement of operational processes. Strong stakeholder communication skills and experience with ITIL practices are essential. Hybrid work mode with Peru as location.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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