Personal Lines Insurance Customer Service Representative

Now Hiring:
Personal Lines Insurance Customer Service Representative

We are a locally owned independent insurance agency that believes in doing business the right way—by taking care of our clients and our team. We’re currently seeking a friendly, dependable Personal Lines Customer Service Representative who enjoys building relationships and being part of a supportive, close-knit office.

• Provide personal, one‑on‑one service to our valued personal lines clients
• Assist with policy questions, endorsements, renewals, and new business
• Review coverage with clients to ensure their needs are met
• Work directly with insurance carriers to resolve client issues
• Maintain accurate and organized client files
• Be a trusted point of contact for our clients and agency partners

• Property & Casualty insurance license (or willingness to obtain)
• Personal lines insurance experience preferred, but not required
• Strong communication and customer service skills
• Detail-oriented with a positive, team‑first attitude
• Comfortable using agency management systems and Microsoft Office

• Friendly, family‑oriented work environment
• Competitive pay based on experience
• Health insurance and retirement plan options
• Paid time off, holidays, and work‑life balance
• Ongoing training and support for professional growth
• A team that truly values your contributions