TikTok Shop Manager; Fluent English

Important

This role is conducted entirely in English. All applications and resumes must be submitted in English. Applications submitted in other languages will not be considered.

We are seeking a skilled and proactive Tik Tok Shop Manager to oversee, maintain, and optimize our online stores on Tik Tok Shop platforms. This role requires a dynamic individual who is well-versed in e-commerce, adept at using social media tools, and driven to maximize revenue through innovative strategies and meticulous shop management.

• Shop Maintenance:
  Keep Tik Tok Shop updated with the latest products, descriptions, pricing, and promotions. Ensure all product listings are accurate, visually appealing, and comply with platform guidelines.
• Performance Optimization:
  Implement strategies to maximize product visibility, sales, and overall return on investment (ROI). Use data analytics tools to monitor sales trends, customer behavior, and key performance indicators (KPIs). A/B test creatives, offers, and strategies to find optimal selling tactics.
• Content and Campaign Coordination:
  Collaborate with the creative team to develop engaging product videos, descriptions, and imagery tailored for Tik Tok and Meta platforms. Plan and execute seasonal promotions, discounts, and campaigns to drive traffic and conversion.
• Customer Experience Management:
  Monitor and address customer inquiries and reviews on Tik Tok Shops promptly. Ensure seamless integration with customer service channels to enhance buyer satisfaction.
• Compliance & Platform Relationships:
  Stay up-to-date with Tik Tok Shop policies, algorithm changes, and best practices. Build strong relationships with platform representatives for support and insights.
• Reporting & Analysis:
  Generate weekly and monthly reports detailing shop performance, revenue metrics, and campaign outcomes. Provide actionable insights and recommendations to improve shop performance.