Bakery Cake Designer

Job Title:

Bakery Cake Designer

Department:
Bakery

FLSA:
Non-Exempt

Additional Considerations (if any):
At Hy‑Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Primary Duties and

Responsibilities include:

• Provide prompt, efficient and friendly customer service, exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Make an effort to learn customers’ names and address them by name whenever possible.
• Assist customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, and performing other tasks to enhance the shopping experience.
• Answer the telephone promptly and provide friendly, helpful service, including taking product orders.
• Takes customer orders at Bakery counter.
• Work with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
• Checks orders for the day and sets up a timeline and production schedule.
• Decorates bakery items in a timely manner, keeping current on new designs and trends.
• Ensures department standards are met; checks cake orders for details (size, deco pack, icing needs, dates) daily and indicates supply needs.
• Orders supplies for decorating area and checks off the order.
• Delivers product and sets up wedding cakes on site (outside the store).
• Communicates with bakery manager regarding displays, weekly ads and special needs on a daily basis.
• Check product dates, pull cases for work and list items to fill or replace.
• Develop bakery orders for bakers on a daily basis (orders cakes, sizes, etc.).
• Track daily retail production.
• Identify, with co‑workers, tasks to be completed.
• Operate as a lead worker with part‑time or other employees (instructs and reviews work).
• Participate in employee cross training.
• Understand and practice proper sanitation procedures and ensure the work area is always clean and neat.
• Adhere to company policies and individual store guidelines.
• Report to work when scheduled and on time.

Secondary

Duties and Responsibilities:

• Wrap all product as necessary.
• Assist in other areas of the store as needed.
• Perform other job related duties and special projects as required.

• Must have the ability to solve practical problems with limited standardization; interpret instructions.
• Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
• High school diploma or equivalent; six months or less of similar or related work experience.

• Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; up to 50 pounds frequently; up to 10 pounds constantly.
• Ability to perform activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Visual requirements: vision from less than 20 inches to more than 20 feet with or without correction; color vision; depth perception; field of vision.

The duties are normally conducted in a store environment with significant pressure to meet deadlines and handle multiple priorities. Exposure to flour dust, noise, cleaning chemicals/solvents, residual fumes and temperature extremes.

• Standard tools and equipment used in a bakery environment including mixers, ovens, turntables, tips, bas, airbrush, telephone copy cake machine, intercom system.

• Daily contact with the general public taking orders.
• Weekly contact with suppliers/vendors.

Hourly starting wage: $16.00 to $20.00 depending on experience.

Employment is contingent upon the successful completion of a pre‑employment drug screen.

For information on company benefits, visit Benefits § Hy‑Vee.