Customer Service Trainee

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

• Ingresar las órdenes de venta en el sistema enviadas por el equipo comercial y coordinar con almacén para su despacho.
• Realizar la solicitud de muestras de los clientes y coordinar la devolución.
• Enviar información al equipo comercial (órdenes de venta enviadas al almacén).
• Informar al equipo de ventas sobre problemas en las órdenes, faltantes, precios, validez de órdenes, con detalle a nivel de producto.
• Realizar la liberación de órdenes del sistema que no han sido completamente facturadas en coordinación con el almacén.

• Estudiantes de últimos ciclos (9no o 10mo) o recién egresados de las carreras de Ingeniería Industrial, Administración o afines.
• Deseable experiencia en administración, logística, o soporte a equipos comerciales.
• Excel intermedio avanzado
• Inglés intermedio
• Power BI intermedio (deseable)

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.

To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people
-with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us.

Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.